Privacy Policy
Privacy Policy
Last updated: 2026-04-23
This Privacy Policy describes how SwiftSteam ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our website (the "Site"), use our services, or otherwise communicate with us (collectively, the "Services").
For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services (including customers and visitors).
1) Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons. We will post the updated version on the Site and update the “Last updated” date.
2) How we collect personal information
We collect personal information in the following ways:
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Information you provide directly (e.g., when you place an order, contact us, or subscribe).
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Information collected automatically (e.g., through cookies, pixels, and similar technologies when you browse).
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Information from third parties (e.g., Shopify, payment processors, shipping/fulfillment partners, and analytics/advertising providers).
3) What personal information we collect
The personal information we collect depends on how you interact with our Services.
A. Information you provide to us
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Contact details: name, email address, phone number, billing and shipping address
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Order details: items purchased, order number, shipping preferences, and purchase history
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Customer support communications: information you include when contacting us (e.g., message content, attachments)
B. Payment information
Payments are processed by third-party payment processors. We may receive payment confirmation and limited details necessary to manage your order, but we do not store full payment card numbers.
C. Information collected automatically (Usage Data)
When you visit our Site, we may automatically collect:
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device and browser information
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IP address and approximate location derived from IP
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pages viewed and interactions (clicks, time on page)
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referral source and cookie identifiers
We collect this using cookies and similar technologies.
4) How we use your personal information
We use your personal information to:
Provide and operate the Services
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process payments and fulfill orders
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arrange shipping and delivery
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communicate about purchases, returns, exchanges, or account-related matters
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provide customer support
Improve and secure the Services
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understand how visitors use our Site
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troubleshoot, maintain, and improve site performance
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detect, investigate, and prevent fraud or misuse
Marketing and advertising
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send marketing emails or messages (where permitted)
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personalize offers and measure ad performance
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show relevant advertising on our Site or other websites/apps
You can opt out of marketing communications at any time by using the unsubscribe link (if provided) or contacting us.
5) Cookies and tracking technologies
Like many websites, we use cookies and similar technologies to power and improve our store, run analytics, and support advertising.
For information about Shopify-related cookies, see: https://www.shopify.com/legal/cookies
You can control cookies through your browser settings. Blocking cookies may affect certain site functionality.
Global Privacy Control (GPC)
If your browser sends a Global Privacy Control (GPC) signal, we will treat it as a request to opt out of certain uses that may be considered “sharing” for targeted advertising for that browser/device (where applicable and where we can reasonably associate the signal with your activity).
6) How we share/disclose personal information
We may share personal information with third parties in the following circumstances:
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Service providers who help run our business (e.g., site hosting, analytics, customer support)
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Shopify (our ecommerce platform) and related tools used to operate the store
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Payment processors to process payments
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Shipping and fulfillment partners to deliver orders
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Marketing and advertising partners to measure and deliver ads
We may also disclose information to comply with applicable laws, respond to lawful requests, enforce our terms, or protect our rights.
7) Third-party services and links
Our Site may contain links to third-party websites or services. Their privacy practices are governed by their own policies. We are not responsible for third-party privacy practices.
8) User-generated content (e.g., reviews)
If you submit product reviews or other content in public areas of the Site, that content may be publicly visible. Please avoid sharing sensitive personal information in public submissions.
9) Children’s privacy
Our Services are not intended for children, and we do not knowingly collect personal information from children.
10) Data security and retention
No method of transmission or storage is completely secure. We take reasonable measures to protect your information, but we cannot guarantee absolute security.
We retain personal information as long as necessary to:
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provide the Services
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comply with legal obligations
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resolve disputes and enforce agreements
11) Your privacy rights
Depending on where you live, you may have rights such as:
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Access: request a copy of the personal information we hold about you
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Deletion: request deletion of your personal information (subject to legal exceptions)
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Correction: request correction of inaccurate information
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Portability: request a portable copy of certain information
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Opt out: opt out of certain marketing communications and, where applicable, targeted advertising
To exercise your rights, contact us using the details below. We may need to verify your identity before processing certain requests.
12) International users
Your personal information may be processed outside your state/province/country, including in countries where data protection laws may differ. We take steps designed to ensure an appropriate level of protection for transfers where required.
13) Contact
If you have any questions about this Privacy Policy or want to exercise your privacy rights, contact us:
Email: shopsteamandgo@gmail.com